by Scott Edwards
These days, many workplaces couldn’t function properly without the help of support workers fixing both computers and networks, while advising users on a day to day basis. The desire for such skilled and qualified members of the workforce is constantly growing, as everywhere we work becomes more and more technologically advanced.
Making the most fitting career option is very difficult – so which sectors are important to investigate and what questions do we need to ask?
A ridiculously large number of organisations only look at the plaque to hang on your wall, and completely miss the reasons for getting there – getting yourself a new job or career. Your focus should start with the end goal – don’t get hung-up on the training vehicle. It’s a sad testimony to the sales skills of many companies, but the majority of trainees begin programs that seem spectacular in the marketing materials, but which deliver a career which doesn’t satisfy. Try talking to typical college students for a real eye-opener. It’s a good idea to understand the expectations of your industry. Which particular accreditations you’ll be required to have and how you’ll go about getting some commercial experience. It’s definitely worth spending time thinking about how far you think you’ll want to progress your career as it will often present a very specific set of exams. Always seek guidance and advice from a skilled advisor, even if you have to pay – it’s much safer and cheaper to find out at the start whether your choices are appropriate, instead of discovering following two years of study that you aren’t going to enjoy the job you’ve chosen and have to return to the start of another program.
Be careful that the exams you’re studying for are recognised by industry and are up-to-date. ‘In-house’ certificates are not normally useful in gaining employment. From an employer’s viewpoint, only the big-boys such as Microsoft, Adobe, CompTIA or Cisco (for example) provide enough commercial weight. Anything less just doesn’t cut the mustard.
Traditional teaching in classrooms, involving piles of reference textbooks, is usually pretty hard going. If this describes you, dig around for more practical courses which have a majority of interactive, multimedia parts. Where possible, if we can get all of our senses involved in our learning, then the results are usually dramatically better. Locate a program where you’ll receive a selection of DVD-ROM’s – you’ll learn by watching video tutorials and demonstrations, and be able to practice your skills in interactive lab’s. All companies must be pushed to demo some samples of the type of training materials they provide. Make sure you encounter videos of instructor-led classes and many interactive sections. You’ll find that many companies will only provide online training only; while you can get away with this much of the time, consider how you’ll deal with it if your access to the internet is broken or you get intermittent problems and speed issues. It’s much safer to rely on physical CD or DVD discs that don’t suffer from these broadband issues.
Proper support should never be taken lightly – locate a good company that includes 24×7 access, as anything else will annoy you and definitely hold up your pace and restrict your intake. Try and find training where you can access help at any time of day or night (irrespective of whether it’s the wee hours on Sunday morning!) Ensure you get access directly to professional tutors and not access to a call-in service which takes messages – so you’re waiting for tutors to call you back when it’s convenient for them. World-class organisations offer an internet-based 24×7 facility utilising a variety of support centres across the globe. You will have a simple interface that seamlessly selects the best facility available at any time of day or night: Support when you need it. If you accept anything less than support round-the-clock, you’ll regret it very quickly. You may not need it during the night, but what about weekends, early mornings or even late evenings at some point?
Consider the points below very carefully if you think the sales ploy of examination guarantees seems like a good idea: Everyone knows they’re ultimately paying for it – it’s not so hard to see that it’s already been included in the overall figure from the course provider. Certainly, it’s not a freebie – don’t think these companies are so generous with their money! Students who go in for their examinations when it’s appropriate, paying for them just before taking them are in a much stronger position to qualify at the first attempt. They are thoughtful of what they’ve paid and prepare more appropriately to be ready for the task. Don’t you think it’s more sensible to go for the best offer when you’re ready, not to pay any mark-up to a training course provider, and to take it closer to home – instead of the remote centre that’s convenient only to the trainer? A surprising number of questionable training companies secure a great deal of profit through charging for exams at the start of the course then cashing in if they’re not all taken. The majority of companies will require you to sit pre-tests and with-hold subsequent exam entries from you until you have proved to them you have a good chance of passing – making an ‘exam guarantee’ just about worthless. Exams taken at local centres are approximately 112 pounds in Great Britain. Why spend so much more on ‘Exam Guarantee’ costs (often covertly rolled into the cost of the course) – when good quality study materials, the proper support and commitment, effort and practice with quality exam preparation systems are the factors that really get you through.
We’re regularly asked to explain why academic qualifications are being overtaken by more commercially accredited qualifications? As we require increasingly more effective technological know-how, industry has moved to the specialised core-skills learning only available through the vendors themselves – for example companies like CISCO, Adobe, Microsoft and CompTIA. This frequently provides reductions in both cost and time. Of course, a reasonable amount of relevant additional information must be learned, but essential specialised knowledge in the areas needed gives a commercially educated student a distinct advantage. It’s rather like the advert: ‘It does what it says on the tin’. The company just needs to know what they need doing and then match up the appropriate exam numbers as a requirement. They’ll know then that all applicants can do what they need.
Being at the forefront of the cutting-edge of new technology is about as exciting as it can get. You become one of a team of people defining the world to come. There are people who believe that the technological advancement we’ve had over recent years is cooling down. There is no truth in this at all. Terrific advances are ahead of us, and most especially the internet will be the biggest thing to affect the way we live. Should receiving a good salary be up there on your wish list, you will be happy to know that the average salary of the majority of IT staff is considerably better than salaries in most other jobs or industries. The requirement for well trained and qualified IT technicians is assured for many years to come, because of the constant increase in the technology industry and the massive shortage still in existence.
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This post was written by Scott Edwards on January 29, 2009
Tags: advice, computer, computer training, computer;internet, computers, education, internet, online, reference, self improvement, training, Uncategorized, web