Sometimes it seems like anyone who obtains even a little bit of computer knowledge has some sort of unwritten obligation to help everyone he knows with their computers. Like most of these users, you’ve probably found yourself being asked to fix a friend’s computer, and perhaps even multiple times. That sometimes means repeated trips to that home to gain access to their system. You can avoid all of that complexity by using one of the various remote PC assistance offerings on the market today.
Fixing someone’s computer is usually not a problem when you’re already there. Sadly, though, that’s usually not the case. As a result, there are certainly going to be times when you just wish that you could manage a friend’s computer problems from home. There are software programs that allow that access, but you need to know which of the many available features you should be considering before you choose a single program.
Unless you’re a professional computer guru, price will be a major concern. You could spend varying amounts of money and obtain a variety of powerful features, but those are usually only cost-effective for those who have made a career out of being a troubleshooter. If you’re just occasionally helping your family or friends, you should consider a free option. The good news is that there are several free programs available. And yes, that includes Windows’ own bundled capabilities.
Ease of installation is critical as well. After all, when you’re helping someone with little knowledge of computers, there’s a good chance that person may struggle if he or she has to download or otherwise install new software. Where installation is concerned, the simpler it is, the better. Alternatively, you can always set up off-site access in advance if you anticipate the need for this type of troubleshooting.
With the Windows, Mac, and Linux operating systems all in use, software needs to be able to connect computers that have different operating structures. Windows remains the choice of most business and personal users, but it is still helpful to have that kind of cross-platform connectivity available.
Another feature is the ability to set up permanent access options. If you have a family member in need of help with basic maintenance and other critical needs, permanent access can be tremendously helpful for running virus checks, updates, and other tasks. This option is often only used with the most inexperienced computer users.
Temporary portals with strong security measures are usually preferable though. Many casual computer users have some serious reservations about security, imagining that any outside access could pose a threat to their system. They see it as a potential security breach, and thus prefer temporary access so that they can see what is being done. Obviously, you want to help them feel that their systems are safe and secure.
Of course, if you enjoy traveling from house to house to troubleshoot computers owned by your family and friends, then these features probably mean little to you. If, on the other hand, you’re looking for an easier way to help those in need, then a good remote access program is a necessity.
You can visit www.marveltechsupport.com for more helpful information about Remote PC Assistance Software Features You Need.